Shareholders/
Investors |
- Financial Performance
- Company Governance
- Integrity and anti-corruption
- Sustainable strategies and vision
- Information security
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- Shareholders' Meeting convened（each year）
- Investor Conferences convened（Irregular）
- Quarterly financial report and annual report（Quarterly/ every year ）
- Investor mailbox（permanent）
- Company’s website and Market Observation Post System（permanent）
- Eris technology corporation sustainability report（every year)
- Contact window：IR Ms.Chiu eris.public@eris.com.tw
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- Convene a shareholders’ meeting
- Invited to participate in four analyst conference
- The sustainability report reporting cycle is once a year.
- Set up a dedicated information security chief officer and manager
- The company's major information is disclosed on the Public Information Observation systems and submitted in Chinese and English versions.
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| Employees |
- Operating Performance
- Information security
- Human rights, diversity and inclusion
- Talent cultivation and career development
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- Labor-management meeting (quarterly)
- Employee Welfare Committee (quarterly)
- Employee performance Review Committee（Half year）
- Year-end meeting Employee symposium (every year)
- Employee Proposal Reward（any time）
- Employee suggestion box （any time）
- Contact window：HR Ms. Lei
|
- Convened 4 labor-management meetings and employee welfare committee
- Convened 2 personnel review committees
- Convene 1 year-end meeting (all employees participate)
- 100% response rate for employee satisfaction survey
- In line with the functional development map, a total of 901 people completed professional training for a total of 2,091 hours
- Regularly implement safety and health education training, with 451 people completing the training, totaling 1,076 hours
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| Customer |
- Information security
- Quality and Customer Service
- Sustainable Supply Chain
- Water Resource Management
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- Customer satisfaction survey（every year）
- Marketing business、Customer services、QA department contact（permanent）
- Customer questionnaire, Customer audit（Occasional）
- Official website of the company, customer service email （permanent）
- Contact window：Customer Service Dpt. Mr. Huang
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- Comply with customer’s conflict minerals policy
- During 2022, the Company had no complaints of infringement of customer privacy or loss of customer information.
- The company has a clear "Customer Handling Procedure" as the process and principles for handling customer complaints.
- Because the work or position involves specific business secrets, a separate agreement for specific employees/specific project personnel will be signed and archived in the company management system.
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Suppliers/
Contractors |
- Integrity and anti-corruption
- Sustainable strategies and vision
- Information security
- Quality and Product Service
- Sustainable Supply Chain
|
- Procurement, QA, ESH Department Contact window（permanent）
- Suppler Audit（Irregular）
- Official website of the company（permanent）
- Issue-related documentation（permanent）
|
- Conduct supplier audits from time to time
- Suppliers and contractors have no actual or foreseeable major negative impacts on the environment, labor conditions, human rights, society, etc. in 2022.
- Require suppliers to refuse to use conflict minerals produced and exported from conflict areas and sign a conflict-free mineral commitment letter to the company.
- Our suppliers are required to manage their upstream and downstream suppliers and must comply with conflict-free mineral requirements.
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| Government Agencies |
- Corporate Governance
- Legal Compliance
- Hamann rights protection
- Occupational Safety and Health
- Climate change and Carbon management
- Water management and Waste management
|
- Comply with the regulations of the compliance authorities（Irregular）
- Official Document（Occasional）
- Regulatory audit conducted by competent authorities（Irregular）
- Visit to competent authorities for exchange of opinions（Irregular）
- Contact window：PR Ms.Chiu eris.public@eris.com.tw
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- The ranking of the OTC category in the 9th Corporate Governance Assessment was in the range of 21% to 35%
- No violation records in 2022
- The sustainability report reporting cycle is once a year
- Cooperate with the Financial Supervisory Commission's planning of the sustainable legal development roadmap for listed companies to formulate the greenhouse gas inventory schedule of the company and its subsidiaries.
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